AC went out Wed night. AZ’s Best was assigned at 7:00 am by my Home Warranty Company. Heather called me at 7:45am (15 mins before they opened) to let me know they were booked through the week. She let the warranty company know and they immediately had a different company assigned. Although AZ’s Best did not do the work, I really appreciate how quickly Heather responded which helped me get another service and AC running much faster.